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Work ON your business, not IN it

Every business owner wants to work ON their business, not IN it.

But here's the problem: You can't scale yourself if you don't understand how your team thinks.

Right now, your people are using AI individually. Sales uses ChatGPT for proposals. HR uses AI for screening. Finance has their own tools.

You're hearing conclusions, but you can't see their reasoning process.

Deloitte found that 26% of workers are using AI without their manager even knowing. That's not just an adoption gap—it's a leadership blind spot.

Meanwhile, Harvard research shows teams using coordinated AI are 3x more likely to produce top-tier solutions. Not because the AI is better, but because the team thinks better together.

↓ Swipe to see how coordinated AI becomes your window into your team's thinking.

(And why this changes everything about scaling leadership)

Your team's AI use is creating a hidden problem

Your team's AI adoption is creating a hidden problem.

Everyone's individually more productive. AI is everywhere. Each department has their favorite tools.

But somehow, cross-functional decisions feel harder than ever.

Microsoft data shows 75% of workers use AI, but 60% of leaders have no coordination plan.

The result? AI chaos disguised as progress.

↓ Swipe to see the 3 warning signs your team's AI use is fragmenting instead of connecting.

(And what coordinated AI actually looks like)

People are the hard part

"People are the hard part."

That's what a design leader told me the other day when we were discussing AI coordination challenges.

Here's what I see everywhere: → 75% of knowledge workers using AI (Microsoft data) → 60% of leaders have no coordination plan → Result: Teams that can't learn from each other's thinking

This design leader's team was using AI to generate feedback on product docs. Smart approach. But each designer was doing it individually, in isolation.

When product management issues came up in 1-on-1s (a "perennial topic"), everyone used AI to brainstorm solutions. But nobody could see HOW their teammates were thinking through the same problems.

No shared assumptions. No visible reasoning. No way to learn from each other's approach.

Ben Thompson from Stratechery just cracked this: When his assistant shared ChatGPT conversation links instead of just conclusions, Thompson could trace every assumption, see the complete thought process, and build on the work seamlessly.

His reaction: "I was absolutely blown away."

This is the breakthrough: Teams need to understand each other's thought processes, not just share AI outputs.

When teams can see HOW each other thinks with AI, they build shared trust and learn from each other exponentially faster.

Individual AI adoption has a ceiling. But coordinated thinking? That compounds.

Can your team see each other's AI reasoning process, or just the results?

How to use AI like it's your job

Every company on earth is sending out its version of Shopify's "use AI like it's your job" memo right now. Yours may have already.

It brings up all sorts of confusion about where to start. Dabble with ChatGPT or build a world-changing agent?

But there's actually one critical concept that makes adoption way more impactful right away: it's a multiplayer game, not a single-player one.

What does multi-player AI adoption mean?

Years ago, I led a project that seemed on track. We were close to deadline, features looked great... except one. The tech for that piece just wasn't there.

I thought we were okay given the many positives, but the client? They saw it differently. That one problem feature threatened the entire project's value. A classic, costly miscommunication.

Hard won experience helps mitigate miscommunication: deliver value early and often, etc.

But it's still a challenge and who doesn't want access to more clarity?

This is where multi-player AI is amazing. And here's how to make it work for you:

  1. Define Your Core Company Context: This is crucial. Don't guess. Articulate your company's values/mission/purpose. Why do you exist? What are your strengths, weaknesses, and goals?

This isn't just another document; it could be the most important writing you do. It's invaluable on its own, and essential because AI is totally generic until you tell it who you are and what you care about.

  1. Build Your Team's "Clarity Partner": Create a shared NotebookLM project (or Claude, though many already have NotebookLM via Google Workspace; ChatGPT doesn't offer shared projects yet). Upload your core company context.

  2. Empower Your AI Clarity Partner: Treat this shared space as your most insightful advisor and strategic partner. Remember, it gains its power from the team context you provide, the deep thinking you've done to define your team.

  3. Spot Misalignments Early: Feed it your strategic docs, project ideas, meeting notes. Ask your AI Clarity Partner to flag where conversations or decisions might be drifting from your stated values or project goals.

Do this as a team! Within days you will have improved your most important capability: to make high quality decisions together.

I wish it was there to help me spot my team's misalignment so many years ago.

And if you're looking to take action on your company's "use AI!" memo, I'd be happy to talk. Alignment and clarity is great place to start. Feel free to reach out.